Grow Faster with Composable Experiences Powered by Data and Insights
Your growth shouldn't wait on your technology. JAKALA brings together Drupal, AI, data, and content into composable platforms that accelerate time to market, reduce cost of ownership, and make digital channels measurable drivers of revenue, mission impact, and organizational effectiveness.
We build on the platforms our clients already trust.
Drupal
Acquia
Uniform
Vercel
commercetools
Shopify
Esri
Microsoft
Contentsquare
Google Cloud
Pimcore
Salesforce
AWS
Twilio
JAKALA is Acquia's 2025 Partner of the Year for Web Governance & Accessibility and an Esri Global Gold Partner.
Next Up
Acquia Engage Denver 2026
April 27–28 • Gaylord Rockies Resort • Denver, CO
Promote and Protect your Brand with Strategy
JAKALA is sponsoring a full-day customer workshop series covering the full arc of modern brand management on Acquia: from preparing for your DAM investment to using AI as a governance co-admin to keeping your brand visible in a zero-click AI search world.
1:00–1:45 PMFrom File Storage to Powerhouse: Advocating for the DAM's Future
1:45–2:30 PMThe AI Co-Admin: Streamlining Governance and Scale
3:00–3:45 PMConnected Content: Integrating for Maximum Reach
3:45–4:30 PM
Brand Awareness in a Zero-Click WorldPresented by Mandee Englert & Chaney Moore · Meet the speakers →
Leading the “Brand Awareness in a Zero-Click World” session — and on the floor throughout the event. Find us to continue the conversation.
Mandee Englert
Senior Director – Higher Education, Nonprofit, Sports, Media & Entertainment
Mandee joined JAKALA in 2021 after six years as Assistant Director of Digital Strategy at Penn State, where she led the transformation of the university’s flagship website, its news platform, and the digital presence for 20 Commonwealth campuses. She specializes in strategy for institutions with complex stakeholder environments — website analytics, UX research, redesign roadmapping, content optimization, and training — tailored to the realities of higher education, nonprofits, and sports/media/entertainment organizations. She is a sought-after presenter on AEO/GEO, media, and DXP across industries.
Chaney is a former marketing and communications executive with 20 years of experience across the for-profit and nonprofit sectors, advising Fortune 500 companies, top-tier universities, and multinational enterprises on digital strategy — with an emphasis on marketing technology, CRM implementation, organizational capacity building, change management, and technology adoption. Before joining JAKALA, she ran marketing and communications programs at Stanford University and UC Berkeley and served as Director of Marketing and Customer Experience for Rick Steves’ Europe. She is a regular presenter on content management and AI enablement in higher education.
Select Clients
CertainTeedRicoh USAHologicUniversity of CaliforniaUNC Chapel HillPenn StateStanfordPhiladelphia Orchestra & Kimmel Center
Our broader JAKALA team will be on the floor throughout Acquia Engage Denver. If you’d like to connect before, during, or after the workshop series, we’d love to set up time.
AI search engines now summarize, compare, and recommend brands on behalf of prospective customers — often without a single click through to your site. Visibility is no longer a function of traffic; it’s a function of whether AI can find, understand, and cite your content. This session from JAKALA’s Mandee Englert and Chaney Moore covers the evolution of SEO into AEO and GEO and a practical framework for staying visible, trusted, and top-of-mind in AI-mediated discovery.
Key insight: AI doesn’t change the logic of search — it exposes the organizational gaps. Most brands don’t have a content problem; they have a consistency problem.
AI for Project Managers: A Primer on Why Tooling Matters
AI isn't about replacing project managers—it's about strengthening teams, making work more efficient, and making delivery more successful. JAKALA's Bruce Clingan walks through how PM teams use AI-powered tools to sharpen client communication, surface technical insights, and reduce errors, with a practical look at tracking project budget and resourcing across teams.
Key insight: The value of AI in PM comes from tooling strategy, not tool count. Choose for visibility and decision quality, not novelty.
Drupal Canvas introduces an intuitive drag-and-drop interface for creating and styling pages—a major leap from Layout Builder and Paragraphs. JAKALA's Boyan Borisov presented at DrupalCon on practical strategies for integrating Canvas into existing Drupal platforms without disrupting current investments.
Key insight: Organizations don't need to start over. Canvas can be adopted incrementally alongside Layout Builder or Paragraphs, preserving existing work while unlocking a modern authoring experience.
Search has changed faster in the past year than in the previous decade. 50% of US consumers already use AI-powered search tools, and for many it's now their primary source for buying decisions. GEO readiness isn't about new tools—it's about understanding how users now discover, evaluate, and trust content.
Key insight: Generative Engine Optimization (GEO) requires rethinking content strategy for AI-driven discovery, not just traditional search rankings.
Over 80% of enterprise growth leaders recognize AI will change their work, yet 84% admit they don't know how. AI is like a microwave—it does specific things well, but it's only as good as how it's used. Success requires intentional use at the individual level and strategic orchestration across the organization.
Key insight: Orchestration is the critical piece. Individual AI tools deliver value, but strategic integration across teams and processes multiplies impact.
GraphQL + TypeScript creates an AI-ready development workflow where tools like GitHub Copilot and Cursor deliver reliable suggestions with real-time validation. JAKALA's headless Drupal approach matches SaaS editorial experiences while keeping content teams in control.
Key insight: The combination of headless Drupal, GraphQL, and AI-assisted development lets teams ship faster without sacrificing editorial experience or content governance.
JAKALA won Acquia's 2025 Partner of the Year for Web Governance and Accessibility. Our Chief Growth Officer Lauren Sallata moderated a CES panel with C-level executives from Microsoft, Verizon, Sony, Salesforce, and IBM on accessibility. AI tools can help ensure Drupal websites are and remain accessible at scale.
Key insight: Accessibility is not a one-time effort. Ongoing governance combined with AI-assisted monitoring ensures sustained compliance and inclusivity.
Composable DXP: Technology Alone Isn't the Solution
Making it all work in harmony is. JAKALA orchestrates web, app, and omnichannel experiences by aligning technology, data, and content. Whether you're consolidating multiple legacy platforms into a unified multi-brand ecosystem or migrating hundreds of sites to modern Drupal, composable architecture gives you the flexibility to scale without lock-in.
Key insight: A composable approach reduces total cost of ownership, accelerates time to market, and lets you choose best-of-breed tools for each capability.
Universities face unique challenges managing hundreds of sites across departments, schools, and programs. JAKALA has deep experience in higher education multisite management, including migrating 650+ sites for Princeton to their new Drupal platform.
Key insight: Centralized governance with decentralized authoring gives institutions control without bottlenecking departmental content teams.
As an Esri Global Gold Partner, JAKALA fuses geospatial data with first-party customer data to power smarter decisions—from strategic site selection to AI-driven satellite imagery analysis that identifies sales leads through real-world signals.
Key insight: Location intelligence embedded in your DXP and CRM turns geographic data into a competitive advantage across media activation, field operations, and customer targeting.
Deep dives into the challenges and opportunities shaping specific industries and strategic priorities.
Platform Consolidation
Running Pantheon, Acquia, self-hosted, or a mix of all three? JAKALA has unified 160+ sites for Saint-Gobain, 70+ for Audubon, and consolidated 6 platforms into 1 for GE Power. Neutral advisors across every major hosting partner.
Key proof point: 160+ sites unified on a single governed platform for Saint-Gobain.
Enterprise organizations accumulate sites, templates, and user accounts over years. JAKALA reduced templates by 50% for CSI, cut content types from 49 to 7 for Smile Train, and nearly doubled Princeton's support capacity from 58 to 110 sites per staff member.
Key proof point: 90% of JAKALA clients commission multiple engagements.
Most redesigns start with opinions, not evidence. CertainTeed didn't know they had a D-grade usability score until JAKALA measured it. Deep Instinct's research-informed headless rebuild drove a 62% increase in demo requests. Start with data.
Key proof point: CertainTeed's UX research led directly to hiring JAKALA for the full redesign.
Healthcare organizations serve multiple audiences with strict regulatory requirements and unpredictable traffic spikes. JAKALA delivered an 80% search traffic increase for Hologic and a 15% conversion rate on their Big Game campaign — built in one week on their existing Drupal platform.
Key proof point: 80% search traffic increase and 15% conversion rate for Hologic.
Mission-driven institutions need platforms that handle national news traffic spikes, meet Section 508 accessibility requirements, and serve diverse audiences. JAKALA built resilient platforms for the 9/11 Memorial and consolidated 1,000+ sites for the City of Copenhagen.
Key proof point: Acquia Partner of the Year for Web Governance & Accessibility, 2025.
Everyone internally and externally has raved about how fast the website is and how much easier it is to find what they are looking for.
— Richard Chiriboga, Director of Web Development, Smile Train
Growth in Action
How organizations partner with JAKALA to turn digital experience into measurable growth.
Enterprise Platform
Saint-Gobain
Merged multiple legacy platforms into a unified multi-brand ecosystem. 160+ websites on a single platform with a multi-vendor system for efficient feature sharing across brands—with significant decreases in time to market and total cost of ownership.
Migrated 650+ sites to Princeton's new Drupal 9 platform, consolidating 3 separate codebases into one and nearly doubling support capacity per staff member.
Built a high-performance microsite for Hologic's largest-ever campaign, engineered to handle massive traffic surges while serving tailored content—built in just 1 week using Drupal and Acquia Site Studio.
UX research revealed critical insights about customer pain points, achieving a 5× industry-average survey response rate. The research led CertainTeed to entrust JAKALA with the full site redesign and development.
Migrated from Drupal 7 to Drupal 9 with dramatically improved content editing, governance, performance, security, and accessibility—cutting platform complexity in half.
The collaboration between Hologic and JAKALA to evolve our corporate site has been so successful that our digital marketing teams around the world want to hop on board and leverage our progress.
— Jennifer Snow, Senior Digital Strategy & Design, Hologic
Nonprofit / Healthcare
Smile Train
Revamped the global nonprofit's flagship website as a unified, mobile-optimized Drupal platform serving 5 audience types across 87 countries—reducing content types from 49 to 7 and taxonomies from 19 to 9.
Built a cloud-based Drupal DXP handling extreme traffic spikes across 17 countries after LUSH's previous site crashed during its Boxing Day sale with 12,000 simultaneous checkout attempts.
Implemented a headless architecture with Contentstack and NextJS, achieving a 50% decrease in load times and a 62% increase in demo requests—all delivered within a 3-month deadline.
A major site redesign in 54 weeks. It took giant partnership and support internally and next-level dedication from our fantastic partners at Jakala. And together we pulled it off.
— Kate Paine, Head of Digital Marketing, CertainTeed
Nonprofit / Environmental
National Audubon Society
Unified 70+ websites and 100+ subdomains into a consolidated Drupal platform with tiered permissions and streamlined module architecture. Won Acquia Partner Site of the Year.
Consolidated 6 websites across 3 business units into one unified Drupal platform after a corporate restructuring, achieving a 40% increase in click-through rate and 25% lift in lead conversions.
Replaced 1,000+ websites across different CMS platforms with a centralized Drupal multi-site solution serving 45,000+ employees across 7 districts, achieving 500%+ performance improvement.
Migrated the Autodesk Design Academy to Drupal with an agile workflow, delivering 300% performance improvement, 40% more efficient servers, and 183% faster page loads.
Built a lightweight, rapid-loading Drupal platform integrated with Raisers Edge CRM that consolidated disconnected applications into a single system—handling unexpected national news traffic spikes while increasing donation frequency.
NBC Olympics has set the new benchmark for how to build and operate a Drupal-based CMS in a multi-platform world.
— Eric Black, CTO, NBC Sports Digital
Own. Operate. Orchestrate.
Our three-pillar approach to digital experience platforms.
01
Own
Strategy & Discovery
CX/UX Research
Digital Roadmapping
Content Strategy
MarTech Architecture
02
Operate
Build & Manage
Design Systems
Agile Development
DevOps & Hosting
Migration Support
03
Orchestrate
Optimize & Scale
AI & Automation
Conversion Optimization
Governance at Scale
Innovation & R&D
Hosting & Platform Expertise
Over a decade of partnership with the leading Drupal hosting platforms.
Acquia
Enterprise organizations wanting open-source at enterprise scale with a single ecosystem for multiple services. JAKALA is the most Acquia certified agency in the world, with 235+ certified developers and Acquia Certified Practice status.
Pantheon
User-friendly WebOps with less reliance on a single platform. Generally lower cost, excellent for teams that want flexibility and streamlined developer workflows.
The right choice depends on your organization's situation. We partner with both and can help you evaluate what fits best.
Let's Talk Growth
Whether we connected at an event or you found us online, we'd love to learn what's holding your digital growth back and explore how JAKALA can accelerate it.
What to expect:
A response within one business day
A tailored conversation, not a generic sales pitch
Relevant insights and resources for your situation
JAKALA Accelerators
Go Fast Your Way
High-impact, low-friction engagements that deliver immediate value. Our subject-matter experts tailor an accelerator program around your specific needs—so you get clarity and momentum without a major commitment.
Every organization's challenges are different. That's why JAKALA Accelerators aren't off-the-shelf packages—our SMEs assess your situation and assemble a focused program combining the right mix of research, audits, workshops, and strategic deliverables to address what matters most to you.
Content Strategy
Sharpen your messaging and information architecture. Includes content inventory, IA audit, taxonomy development, user research, and a strategic roadmap to improve engagement and conversions.
Accessibility
Ensure your digital experiences are inclusive for all users. Covers accessibility audits, heuristic analysis, content audits, authoring workshops, and content management training.
Customer Conversion
Optimize every touchpoint from visitor to customer. Includes heuristic audits, traffic analysis, usability testing, planning workshops, and actionable findings to lift conversion rates.
Customer Insights
Understand your audience's behaviors, needs, and preferences. Includes intake workshops, persona development, user interviews, and a holistic findings report to guide decisions.
Technical SEO
A meticulous audit of your web properties covering site crawls, search console analysis, speed analysis, and technical review of critical issues—giving you a clear action plan for search performance.
AEO/GEO Readiness
Prepare your brand for AI-driven search and discovery. Includes AI citation analysis across multiple services, keyword assessment in Google AIO, Core Web Vitals review, content optimization recommendations for AEO/GEO, off-site analysis, and strategic guidance to improve visibility in AI-driven search results.
Jakala's partnership made it possible to upgrade hundreds of websites while a majority of my team continued to do their routine work.
— Jill Moraca, Senior Director, Web Development Services, Princeton University
These are starting points. Tell us what you're facing, and our team will design an accelerator engagement tailored to your goals, timeline, and budget.
